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Under The Hood
Is the shop heated? Air conditioned?
Our back shop, Lube rack and Service drive are all heated during the cold Winters. During the Summer we have "Big Ass Fans®" throughout the shop and service drive to help keep the temperature down.
What is the size of the team I’d be working with?
Our current team consist of the 16 BackShop Technicians, including 3 Apprentices. Additionally we currently have a team of 6 Express Techs.
What are the shop hours and what are the shift timeframes?
The service department here at Carr starts bright and early at 7:00 am and we keep the doors open until 7:00 pm. Most of our technicians start at 7:00am and end their day around 4:00pm other techs prefer to come in at 8:00am and clock off at 5:00pm.
What tools does the shop provide that are available for all technicians to use?
We have a large tool room where we have all GM Specialty tools available for all techs, as well as all major shop equipment.
What type of break room facility is provided?
A large lunchroom is available for all our employees. A Large Refrigerator, Microwave, Dishwasher and T.V. are available all day. In our customer lounge we have a self serve espresso machine. The lobby also hosts "Royal ReFresh micro-market®" where anyone is welcomed to purchase snacks, drinks, and deli times.
How many bays does your shop have?
Our Backshop consist of a total of 23 bays including 1 "Hunter Four-Post Lift Rack". Our Express Department Consist of 2 bays at the front of the service department.
How many repair orders do you average per month?
This year each month our RO count keeps going up. We averaged about 1400-1600 for the first half of the year. This last month of August we are managed to break another company record this month with 1900 RO's.
What is your parts ordering process?
Electronic ordering process
What is your policy on side work?
Side work for personal vehicles as well as family and friends is allowed in our shop. Our only requirement is that there be an RO open and all shop rules are being followed.
Are there any other unique features of the work environment worth noting?
In the Month of August we had a new Driver Over tread depth scanner by "tSCAN" installed on our service drive. This is allows us to read the tire tread and wear as well as a diag report of the current alignment on the vehicle.
Do you offer any skills training or continuing education opportunities?
We offer all training provided by GM. Basic training, specialty training, and Ev training is available for all technicians.
Can you describe opportunities for career growth at your business?
We have multiple option for growth with in the company. We always prioritize promoting from within the company.
Can you describe your performance review process?
Technicians are coached through and checked on a monthly basis. Reviews based on performance can be semi-annually or annually.
What type of safety training is required?
The is a numerous amount of training that has to be completed every year from OSHA as well as from General Motors.
Can you describe how Techs work with and mentor younger techs?
Our apprentices are assigned to one of our Master Technician or Lead Technician depending of the what Specialty the apprentice is being trained for. i.e. Electrical, Diesel, Heavy Line, or EV.
How does your shop get involved with the local community?
We try to be as involved as possible with our community. We currently make contribution to Albertina Kerr, The Childs Center, NWABA, St.Mary's home for boy and the Local Beaverton School District.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We do work with the local community college(P.C.C.) and have active boards members participate to hire straight from their Auto or Diesel programs.
Where do you see the shop in five years?
This year of 2023 has been absolutely incredible. Our staff continues to grow and become more efficient every year. Our community is constantly growing, bringing in new face every month. We only hope that our impact in the community continues to grow as well as helping more student and individuals in joining the Automotive Industry.
Is there anything else you’d like to mention about career development and community?
Carr Auto Group has made the 100 Best Companies list 11 times now and 5 times on the Oregonian's list of Top Workplaces! (they have only had it 5 years!)
Do you have an application form and how long does it typically take to complete?
On average the paper application take roughly 15 mins to complete.
Do you phone screen applicants before doing in-person interviews?
We do a light screen to see if candidate would be a fit here.
What do your in-person interviews entail?
Our service manager interviews the applicants and depending on the position your applying for our shop foreman or our Express Supervisor will sit in during the interview. If the service manager wants to move forward with the applicant, he send them to the HR Director for the final interview.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes, we perform background checks, drug screening, as well as driving screening.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No, we don't require any sort of skill assessment.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
On average with in 1-2 days you'll either hear from our service manager or our HR.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Between the application, interview, and screenings the process can take anywhere from 3-5 days.
Is there anything else you’d like to mention about your hiring process?
N/A
Service Manager
Pay Range: $90,000.00 - $150,000.00/year
Salary plus department bonus.
C Level Technician
Pay Range: $41,600.00 - $46,800.00/year
Flat Rate
Collision Technician - A Level
Pay Range: $60,000.00 - $150,000.00/year
Flat Rate
Collision Technician - B Level
Pay Range: $40,000.00 - $90,000.00/year
Flat Rate
Collision Painter
Pay Range: $60,000.00 - $150,000.00/year
Flat Rate
Collision Prepper
Pay Range: $31,200.00 - $35,360.00/year
Hourly
Lube Technician
Pay Range: $35,360.00 - $37,440.00/year
Hourly
A Level Technician
Pay Range: $70.00 - $150,000.00/year
Flat Rate
B Level Technician
Pay Range: $41,600.00 - $70,000.00/year
Flat Rate
Service Advisor
Pay Range: $75,000.00 - $150,000.00/year
Salary plus commission on parts and labor.
- Health Insurance Offered
- We offer and open Network Medical plan with a $1500 deductible.
- Dental Insurance Offered
- We offer Dental insurance through equitable.
- Vision Insurance Offered
- We offer a voluntary Vision insurance
- Retirement Plan Offered
- After 6 months of employment you are eligible to sign up for our 401k program that come with a 2% match.
- Sick Leave Offered
- For all full time employees will be entitled to 40 hours of of sick pay per year. Part time employees, 1 hour of sick pay is available for every 30 hours worked.
- Vacation Offered
- All new employees have 40 hours of paid vacation upon their date of hire. After working 1 year for the auto group you are given 80 hours of paid vacation. After 7 year of service you are given 120 hours of paid vacation. Lastly after 15 year of service with Carr you're entitled to 160 hours of paid vacation.
- Paid Holidays Offered
- We provide 5 paid holidays, Christmas Day, New Year's Day, Memorial Day, Labor Day and 4th of July.
- ST / LT Disability Offered
- We pay for short term disability and you can buy up on both short/long term.
- Life Insurance Offered
- We offer $10,000 life insurance policy and you can buy up on life insurance.
- Uniforms Offered
- Technician Uniforms are provided and paid for. Every technician will receive 5 shirt and 5 pants as well as 2 shop jackets for the winter time. Short sleeve and Long sleeve shirts are available as well as shorts if that's what you prefer.
- Other Offered
- During the summer time we have an Annual picnic where we close our doors early and our entire Auto Group attends the event. There is always fun activities, catered dinner, and lots of price's. For the Christmas time, all employees are given a complete turkey dinner including side's and some sparkling cider.
Monthly Poll Question
Answer a poll question for a chance to win $500 plus $500 for a local High School.
Exciting News Alert! The Corvette ZR1 Is Making a Comeback! With the recent announcement of the legendary ZR1 returning this summer, Corvette enthusiasts are buzzing with anticipation. Synonymous with raw power and cutting-edge technology, the ZR1 has a rich lineage of delivering unparalleled performance. Now, we want to hear from you! Which previous iteration of the ZR1 is your favorite? Share your thoughts below as we celebrate the legacy of the Corvette ZR1 and eagerly await its triumphant return
Shop Talk
Top Shop Challenge: With MLB season fully underway, does your shop ever do team outings to a game? Even if it's not an MLB game, what other things do you do with the team?
"Here at Carr, we believe in recognizing excellence with excellence. This past weekend, we had the pleasure of treating our hardworking BDC (Business Development Center) team to an unforgettable outing at Top Golf! Our BDC department may work behind the scenes, but their impact is nothing short of remarkable. From scheduling appointments with precision to ensuring our customers are informed about upcoming services and discounts, they are the backbone of our customer satisfaction efforts. A huge thank you to both BDC offices for your unwavering dedication and commitment to excellence! Your efforts truly make a difference.
Top Shop Challenge: Let's hear it for the service team. Share an example of a team member going above and beyond for a customer recently.
Meet Melissa Kumm, a seasoned Service Advisor with an impressive 23 years of experience under her belt. Melissa's mantra in both her professional and personal life is simple yet profound: "Treat others how you would like to be treated." As a service advisor, Melissa is dedicated to going above and beyond for every customer she serves. Beyond the mechanical work, her commitment lies in ensuring each client receives exceptional care and attention. Melissa finds immense satisfaction in her role at Carr Chevrolet, where she describes the environment as reminiscent of a big, happy family. Teamwork is at the core of their ethos, with everyone eager to lend a hand. Management's genuine care for their employees fosters a sense of belonging, making work feel like home. The allure of problem-solving, coupled with meeting customer needs, drew Melissa into the automotive industry. She thrives on the opportunity to make a difference in people's lives, whether it's resolving car troubles or simply putting a smile on a customer's face amidst the inconvenience of a breakdown. Despite only being with us for four months, Melissa has achieved outstanding success, breaking $100k in sales for last month alone, alongside an exceptional CSI score.
At Carr Chevrolet, we're committed to staying ahead in the realm of EV vehicles. As one of the leading EV dealers in the Pacific Northwest, we constantly ensure that our equipment and personnel remain at the forefront of technological advancements. This last month, in addition to upgrading our EV chargers to state-of-the-art units, we've installed a new Rotary 12,000 lbs. Wide Lift specifically designed for EV vehicles, enhancing our maintenance capabilities significantly. Moreover, we've been actively engaged in conducting repairs and addressing recalls on batteries, prompting us to invest in two EV battery lifts for smaller vehicles and acquiring a larger lift tailored for upcoming models such as the Silverado, Equinox, and Blazer EVs.
Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?
As February draws to a close, we take a moment to reflect on the extraordinary journey we've had at Carr Chevrolet. This past month has been nothing short of remarkable, characterized by unprecedented achievements and significant milestones. Last month brought us a tremendous surge in revenue, surpassing all expectations and setting new records. Compared to the same month last year, we experienced an astonishing threefold increase in our gross earnings. In addition to our remarkable revenue growth, February witnessed an unprecedented increase in repair orders, exceeding even our most optimistic projections. Compared to the same period last year, we saw a remarkable 150% surge in repair orders. This surge in demand speaks volumes about the quality of service and expertise offered by our skilled technicians, as well as the trust our customers place in us to keep their vehicles running smoothly.
Step into our dealership, and you'll soon encounter Shannon, a seasoned technician with an impressive 36-year tenure in the automotive industry. Shannon's commitment to quality service is unparalleled, emphasizing the importance of regular maintenance to prevent misdiagnoses and incomplete repairs. With a family history deeply entrenched in mechanics, Shannon's journey is not just a career but a proud legacy passed down through generations. Drawing from the wisdom of his father and older brother, both esteemed technicians themselves, Shannon approaches his work with a blend of technical precision and familial pride.